Privacy Policy
Boskennal Cottage – Holiday Let in Penzance, Cornwall

Effective Date: [31/03/2025]

At Boskennal Cottage, we respect your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and store your information when you visit our website or make a booking with us.

1. Information We Collect

When you use our website or contact us regarding a stay at Boskennal Cottage, we may collect the following information:

• Personal Information: Name, email address, phone number, home address, and payment details (processed securely via third-party providers).

• Booking Information: Dates of stay, number of guests, and any special requests.

• Technical Information: IP address, browser type, operating system, and browsing behaviour on our website.

• Cookies and Tracking Technologies: See Section 4 for more details.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process and manage your booking.

• To communicate with you regarding your stay.

• To respond to inquiries and customer service requests.

• To improve our website and user experience.

• To comply with legal and regulatory obligations.

We do not sell or share your personal data with third parties for marketing purposes. However, we may share your data with service providers (e.g., payment processors, booking platforms) to facilitate your reservation.

3. Data Storage and Security

We take appropriate measures to secure your personal data and prevent unauthorized access, alteration, or disclosure. Your information is stored securely and retained only as long as necessary for the purposes stated in this policy, in compliance with UK GDPR and the Data Protection Act 2018.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device when you visit our website. The types of cookies we use include:

• Essential Cookies: Necessary for website functionality.

• Analytical Cookies: Help us understand website usage and improve performance.

• Marketing Cookies: May be used to provide relevant advertisements (only if consent is given).

You can manage cookie preferences via your browser settings. Continued use of our website implies consent to our cookie policy.

5. Your Rights Under UK GDPR

Under UK law, you have the following rights regarding your personal data:

• The right to access your personal data.

• The right to request correction or deletion of your data.

• The right to object to or restrict processing.

• The right to data portability.

• The right to withdraw consent at any time.

• The right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

If you wish to exercise any of these rights, please contact us at [Insert Contact Email].

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of these external sites.

7. Updates to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated effective date.

8. Contact Us

For any questions about this privacy policy or how we handle your data, please contact us at:

Boskennal Cottage
Recom House
Nicholas Parc
Heamoor
Penzance
Cornwall
TR18 3QP
Email: hello@boskennalcottage.co.uk

By using our website, you agree to the terms outlined in this privacy policy.